Last updated: August 2026
This policy applies to paid factory subscription plans on The Umbergaon Jobs (job seeker accounts are, and always will be, completely free — there is nothing to refund on the job seeker side).
Factory subscription plans unlock features such as additional active job posts, Featured Jobs placement, and the Premium Verified badge, for a 30-day period from the date of payment.
You can stop using a paid plan at any time by simply not renewing it — there is no lock-in contract or auto-renewal without your action. Your plan benefits remain active until the end of the 30-day period you already paid for, even if you choose not to continue afterward.
Since plan benefits (extra job post slots, Featured Jobs visibility, Premium badge) are made available to your account immediately upon successful payment, we do not offer refunds once a plan has been activated, except in the following cases:
To request a refund under either case above, contact us within 7 days of the payment via the Contact Us page, including your registered email and the payment reference/transaction ID. Approved refunds are processed back to the original payment method within 5-7 business days, subject to your bank/payment provider's own processing time.
If you choose a lower-priced plan before your current plan expires, the change takes effect from your next billing cycle — the current plan's benefits continue until it expires, and no partial refund is issued for the unused portion.
Questions about a specific payment or this policy can be sent through the Contact Us page.